Shipping policy
1. Order Processing
- All orders are processed within 1–3 business days
- Orders are not processed on weekends or public holidays
- You will receive a confirmation email once your order is placed
2. Shipping Times
Estimated delivery times:
- 🇪🇺 Europe: 2–3 business days
- 🇬🇧 United Kingdom: 4 business days
- 🌍 International: 7 business days
Delivery times are estimates and may vary due to courier or customs delays.
3. Shipping Costs 🎉
- We offer FREE shipping on all orders
- No minimum spend required
4. Order Tracking
- All orders include tracked shipping
- You will receive a tracking number via email once your order is shipped
- Tracking may take 24–48 hours to update
5. Delays
LoriCroft is not responsible for delays caused by:
- Courier services
- Customs processing
- High-demand periods (e.g. holidays)
6. Customs, Duties & Taxes 🌍
- International orders may be subject to customs fees or import taxes
- These charges are the responsibility of the customer
7. Incorrect Address
- Please ensure your shipping address is correct at checkout
- Contact us within 24 hours if you need to make changes
8. Lost or Stolen Packages
- We are not responsible for packages marked as delivered
- Please contact the courier directly
- We will assist where possible
9. Damaged Items
If your order arrives damaged:
- Contact us within 48 hours
- Provide photos of the item and packaging
- We will arrange a replacement or refund